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Hospital fees and charges

Hospital charges can include accommodation, use of theatre, prostheses and essential pharmacy items for your child’s care. Charges can vary depending on treatment required, length of stay, prostheses provided, accommodation category and individual private health insurance contracts. Hospital costs do not include non-hospital or medical provider costs such as your child’s doctor, anaesthetist, pathology and X-ray. Additional charges may also include physiotherapy and the hire of physical aids.

If you have any questions about hospital fees and charges, including medications, please contact your health fund insurer directly to discuss any out of pocket expenses prior to the admission of your child.

All known hospital costs (other than those covered by contracted insurers) are payable on admission. They may be paid in cash (Australian dollars), by most credit cards, money orders or travellers cheques. The hospital also has EFTPOS facilities; however, it is a no cash-out service. If any additional patient costs arise because of your child’s stay, you are required to pay these prior to, or on, discharge.

Listed below are the different forms of cover patients may use when they are admitted to hospital. Please read the one that is applicable to you. If you have any questions about hospital accounts please contact our staff on telephone 07 3163 2489 or 07 3163 2468 between 8 am and 5 pm weekdays (excluding public holidays).

Private health insurance

If you have private health insurance please speak to your health fund prior to admission to hospital to ensure you understand your level of cover.

Important questions to ask your health fund are:

  1. Am I covered for the procedure at Mater Children’s Private Brisbane?
  2. What level of cover do I have?
  3. Does my health fund cover allied health expenses?
  4. Does my health fund cover all medication expenses?
  5. Do I have to contribute to the hospital costs? (Do I have an excess or co-payment?)

Close to your child’s admission day you will be contacted by our staff who will confirm all your details. At this time, you will be given an estimate of the portion of hospital costs, which are your responsibility. These include:

  1. Any health fund excess applicable to your child’s stay.
  2. Any health fund co-payment applicable to your child’s stay.
  3. Any other health fund requirements.

It is a requirement of admission that any known health insurance gaps as mentioned above are paid on admission. Should any additional costs arise because of your child’s stay in hospital, such as additional co-payments or medicines, you are required to pay these prior to, or on, discharge from the hospital.

Once you have been discharged, our Patient Accounts Team will send an account, in accordance with our private health insurer contract, directly to them for assessment. If your claim for hospital benefits requires any further documentation prior to submission or assessment by your insurer we ask that you comply and return to us as soon as possible. Ultimately, you are responsible for payment of your hospital account.

Self-funded

If you are self-funded (paying the whole hospital account yourself), you will need to contact Mater Children’s Private Brisbane staff to discuss hospital costs once you have discussed your child’s hospital admission with your doctor.