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Mater Mothers’ delivers top service for Bayside mums
Mater Mothers’ delivers top service for Bayside mums
Wednesday, 7 September 2011
Mater Mothers’ Private Redland is one of Queensland’s best private maternity hospitals, according to a Medibank Private nationwide survey of patient satisfaction.
As part of the Medibank Private Maternity Experience Index, Mater Mothers’ Private Redland achieved a sufficiently high satisfaction score to secure the Bronze Award in Queensland.
To obtain the result, Medibank Private evaluated the experiences of over 2000 patients who recently gave birth in private hospitals across Australia, allowing parents to rate hospital performances, environment, staff and support throughout the pregnancy, birth and early parenthood.
The survey covered every stage of the hospital experience, from preadmission care such as antenatal classes and hospital familiarisation to breastfeeding support and advice.
Mater Private Hospital Redland Director of Clinical Services Tracey Hutley said her team was thrilled with their achievement.
“We have a great maternity team at Mater Mothers’ Private Redland who work hard to ensure our patients have an exceptional experience,” Ms Hutley said.
“Receiving this kind of recognition from our patients is a real accomplishment for the team,” she said.
In 2010, Mater Private Hospital Redland ranked equal second in a Medibank Private nationwide survey of patient satisfaction to determine Australia’s top private hospital.
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