The quest begins!
Wednesday, 23 March 2011
Mater Health Services has always sought to provide the highest standard of care and live up to our values of quality, commitment, care, dignity and mercy.
To date, Mater has been fortunate to have had an excellent safety record and as part of the organisation’s continued commitment to exceptional care, Mater has once again upped the ante on patient and staff safety by launching the organisation-wide SafeQuest program.
Officially titled, SafeQuest—for a safer Mater community, the program calls on all Mater people—including staff, patients and visitors—to speak up for safety and commit to a safety culture.
Closely linked to Mater’s Mission, SafeQuest is designed to help make Mater people accountable as providers of safe, high quality care and ensure that the organisation engages with the broader community as partners in health care improvement.
SafeQuest is a combination of safety initiatives, risk management strategies and communication programs which aim to address priority issues and build on the culture of safety across the entire Mater community.
“Everybody at Mater—patients, staff, visitors, VMOs—is important in helping us to identify ways to improve our systems and provide safer care for our community. Safety is everybody’s responsibility,” Dr John O’Donnell said.
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