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Social Work

Mater Social Work

Mater Social Work offers services to patients, families and their carers.

Social work services are provided at Mater Hosptail Brisbane, Mater Mothers' Hospital  and also to patients of Mater Private Hospital Brisbane and Rehabilitation Unit, Mater Mothers’ Private Hospital and Mater Children's Private Hospital.

Mater social workers are qualified and experienced professionals who practice within the Australian Association of Social Workers’ code of ethics and practice standards.  Social Work Assistants work alongside our qualified Social Workers to provide practical assistance, information and organise referrals.

Social workers have experience in many areas including:

  • loss and grief/bereavement
  • trauma
  • impact of health issues on family and siblings
  • adjustment to the effects of illness, injury or pregnancy/neonatal complications
  • the emotional and psychological impact of chronic illness
  • social isolation and support issues, particularly for families outside the metropolitan area
  • relationship and family issues
  • cultural/refugee issues
  • domestic and family violence
  • child protection
  • pregnancy and lifestyle adjustments
  • aged care information and referral
  • future care planning
  • referral to community resources
  • drug and alcohol issues.

How social work can help you

  • initial assessment of your needs
  • counselling and problem solving
  • crisis and trauma intervention
  • referral to community supports
  • planning for your discharge.

How to access our services

If you would like to see a social worker during your hospital admission, please speak to your doctor, nurse or other allied health professional to refer you. Alternatively, you may contact the social work department directly via the telephone number below.

Telephone 07 3163 6000 and follow the prompts
Facsimile 07 3163 2267

Social Work Department
Level 2, Mater Hospital Brisbane
Raymond Terrace
South Brisbane  Qld  4101

Hours of operation:

Monday to Friday 8 am to 4.30 pm.

Staff in the wards, Emergency Departments and Intensive Care Unit can refer patients and families to the Social Work extended hours service in emergency and crisis situations.  This service operates until 9 pm weekday evenings and during the day on weekends.

Frequently asked questions

Q. How do I organise accommodation if I am transferred to Mater for ongoing medical treatment?

A. The Patient Travel and Accommodation (PTSS) Officer is able to provide assistance if you require accommodation for medical or family reasons close to the hospital. To speak to someone from this service, please contact our Patient Travel Officer on 07 3163 2325.

Q. Do social workers provide counselling?

A. Yes. Short term counselling is one of the services provided by social workers at Mater to assist patients, their families and/or carers with life stresses and issues that may impact upon them.
 

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