Visiting a patient at Mater

At Mater we recognise the importance of family and friends being able to visit our patients during their stay to support the health and wellbeing of our patients.

In a time of vulnerability or sickness, we know a visit from a friend or family member can be just what is needed, bringing emotional support, care and healing.

For family members, visits can not only provide patients with a familiar face of comfort during their time of need, but also play an important role in keeping up to date with your loved one’s condition by working in partnership with their healthcare team to ensure the needs of patient is met.

Across our South East Queensland hospitals, visitors are welcome between 8am and 8 pm daily, with a recommended rest period for all patients between 1 pm and 3 pm to ensure patients have adequate sleep and recovery.

For information on visiting a patient in one of our Central and North Queensland facilities, please see the individual hospital pages.

When visiting a patient in hospital, we do ask that you keep noise to a minimum as a courtesy to our other patients and that children under 16 are always accompanied by an adult.

Keep in touch with loved ones while they are in hospital

Wish someone well

COVID-19 information for visitors 

Mater welcomes visitors to all of its hospitals, but we request you do not visit if you:

  • have tested positive to COVID-19 in the past 7 days
  • are awaiting the results of a COVID-19 test 
  • have been in close contact with someone with COVID-19 in the past 5 days
  • have acute respiratory symptoms.

Exemptions may be considered at each hospital’s discretion in cases involving end-of-life care, emergency care and childbirth, or if a patient requires a support person. 

Mask wearing

Mask wearing is encouarged at all Mater facilities.