We are an iconic provider of hospital-based healthcare, striving to deliver an exceptional standard of care
We comprise several hospitals, health centres, a nationally accredited education provider and a world-class research institute
We are a nationally accredited, hospital-based Registered Training Organisation - the only one of its kind in Queensland
We are part of a collaborative research institute with The University of Queensland and founding partner of the Translational Research Institute
To improve our services and ensure they are relevant to our patients' needs, we need your feedback.
Giving a compliment: Everyone enjoys receiving positive feedback, and we are no exception. If you've received exceptional service, we would love you to let us know.
We welcome your feedback and compliments as it helps us continue to improve.
Making a complaint: If you are unhappy with any aspect of your care, please let us know so we have the opportunity to discuss the issue with you and put things right.
To give a compliment or make a complaint, please follow the steps below.
For issues relating to health information collection, access to records or correction of records, contact the Mater Privacy Coordinator on 07 3163 2666 or email firstname.lastname@example.org
You may also contact the Office of the Privacy Commissioner on 1300 363 992 or email email@example.com.