What you need to know

We are committed to offering accessible car parking facilities at all of our hospitals for the convenience of patients and visitors.

South Brisbane

Mater owns and operates three multi-storey car parks on the South Brisbane campus—Hancock Street Car Park, Mater Hill Car Park and Mater Medical Centre Car Park. All proceeds support patient care at Mater. These car parks are open 24 hours a day, seven days a week.

Patient dedicated parking is available in Mater Hill West Car Park which provides connection to major clinical facilities on site as well as access to a customer service booth and a volunteer support desk. Car and motorbike access to Mater Hill West is via Stanley Water Streets.

View our car park locations and costs for further details.

Drop off zones at hospital entrances

There are several areas on campus where patients and visitors can be dropped off. These zones are located outside each hospital and emergency department and are subject to the following restrictions:

  • disabled parking is allowed for a maximum of 30 minutes
  • drop-off and pick up is allowed for a maximum of five minutes.

Limited short-term parking is located in front of the Salmon Building on Stanley Street. Parking in drop-off zones is subject to availability and all users are obliged to follow hospital and traffic policies, as well as directions given by Mater Security Officers.

Disabled access

For those using prams, patients and visitors in wheelchairs or people who require assistance with mobility, we recommend using the Mater Hill Car Park for convenient accessibility to all hospitals. All of Mater's multi-storey car parks have clearly marked designated disabled parking bays, conveniently located near the lifts and walkways.

In addition to Mater Hill Car Park, there are several disabled car parking bays located on Stanley Street in front of the Salmon Building.

Parking fees in multi-storey car parks

You can pay for parking at a pay station located at each car park or by using a credit card at the exit boomgate. You can purchase pre-paid tickets at these park booths:

  • Level 1, Hancock Street Car Park
  • Level 4, Mater Hill Car Park

Please note: the following heights are the maximum vehicle clearance within each car park:

  • Hancock Street Car Park - 2.25m
  • Mater Hill West Cark Park - 2.1m
  • Mater Hill East Car Park - 2.3m
  • Mater Medical Centre Car Park - 2.0m
  • Queensland Children's Hospital - 2.2m

There are ticket options for multi-days and multi-exits available from the car parking booths. Parking fees can be accessed on our parking locations and costs page.

Assistance

Our car park attendants are able to assist you with your queries at a car parking booth between 7 am and 8.30 pm Monday to Friday and 8.30 am and 8.30 pm on Saturday and Sunday (excluding public holidays). If the booth is unattended, use the intercom at a pay station and someone will assist you.

Monitored surveillance cameras have been installed in all car parks and panic buttons are also available on each level of Mater Hill (East) Car Park and Hancock Street Car Park.

If you require further information about parking at South Brisbane please refer to these Frequently Asked Questions (FAQs).

Mater Private Hospital Redland

Parking is free for Mater Private Hospital Redland patients, with a car park located opposite the hospital reception and next to the main hospital building. There is also on-street parking available on Weippin Street which runs adjacent to the hospital campus.

It is recommended that if you are getting dropped off at hospital, your support person brings you to the front entrance and then parks at the front entrance for a short time while you are brought to the front foyer.

For your convenience, drop-off and pick-up areas are located at the entrance of the hospital on Weippin Street.

Mater Private Hospital Springfield

Mater Private Hospital Springfield has an open air car park adjacent to the hospital with drop off zones located at the hospital’s main entrance and the entrance to the cancer care centre. Drop off and pick up is allowed in these designated zones for a maximum of five minutes.

All patients and visitors using the hospital car park are required to pay before exiting at pay stations situated in the car parks. You are able to pay using cash, Visa or Mastercard.

Concessional parking

In keeping with our Mission, philosophy and values, we have made a number of provisions to meet the needs of our patients and their families/carers in need. Patients wishing to be considered for a concessional parking rate should contact a social worker in the hospital in which they are being cared for. Car park attendants cannot provide concessional parking.

Motorcycle parking

Motorcycle riders may park their bikes in the multi-storey car parks in the designated motorcycle bays but will need to have this validated at a booth. Parking is not available outside of 7 am to 8.30 pm Monday to Friday and 8.30 am to 8.30 pm on Saturday and Sunday (excluding public holidays).

Non-readable tickets

Should anyone have an un-readable ticket at a paystation or exit gate please press the intercom at the paystation for assistance.

Contact us

To get in touch please email Car Park Management at carpark.management@mater.org.au.

Transport

All of Mater’s hospitals are easily accessible by public transport. Mater Hill Brisbane City Council (BCC) Busway station is situated in the middle of the South Brisbane campus. You can access the timetables for BCC buses on the TransLink website.

For patients and visitors who wish to travel by train, the South Bank train station is the closest to Mater hospitals at South Brisbane. It’s a five minute walk from the station to the Mater campus. You can access the timetables for trains on the TransLink website. You can access information about services to Redland and Springfield from the same website.