Your specialist doctor will organise your admission with the hospital and one of our preadmission team members will contact you to discuss your upcoming hospital stay. You will be contacted approximately 48 to 72 hours before your planned admission by one of our hospital administration team members. During this call they will confirm your personal details and provide you with an estimate of any excess or hospital expenses not covered by your private health insurance.
Additionally, one of our preadmission team members will contact you to talk about your procedure and complete a nursing assessment and health history interview. This allows you to ask any questions about your upcoming hospital stay and for our staff to ensure we have all the relevant details we need.
Before you come to hospital it is important that you discuss the consent process for your procedure with your specialist doctor. You and your specialist doctor are required to complete the hospital consent form included in this booklet. Your specialist doctor’s office will return the signed form to the hospital before your admission date.
Location details for Mater Private Hospital Springfield can be found on our location page.
To help make your stay as pleasant as possible it is important that you bring the following items with you on your day of admission:
- All information from your doctor including letters, requests and a consent form if you have this.
- All your current medications in their original packet and any current prescriptions you have.
- You will need to discuss all your current medications, including over the counter medications with your specialist doctor so they can determine if you need to stop taking them before your hospital admission.
- All x-rays and scans relating to your current medical condition.
- Private health insurance details, Medicare card, DVA card, Safety Net card, Pensioner card, authority to admit from WorkCover, pharmacy card, health benefits card, as needed.
- Your credit card or other method of payment.
- A certified copy of your power of attorney or advanced health directive, if you have one.
- Comfortable clothing that is not too long or loose. If you are staying overnight please also bring sleepwear and toiletries.
- Any personal items you normally use such as prescription glasses, walking aids and hearing aids.
- Comfortable, low-heeled and non-slip shoes that fit you well.
- If you use a CPAP machine please bring this with you, along with any medical documents relating to your sleep apnoea or CPAP machine. This is still necessary even if you are not staying overnight in hospital.
- A small amount of money for incidentals.
- Electronic devices such as a mobile phone or other smart devices.
Please do not bring any valuables with you to hospital, however there is a security safe at each bedside if required.
Your specialist doctor will let you know if your admission to hospital will be as a day patient or if you will need to stay overnight or longer. Please check in with our friendly front reception staff in the main foyer on level 2 of the hospital. When you check in staff will confirm your details, assist you to complete any required paperwork and direct you to the appropriate patient care area.