We are an iconic provider of hospital-based healthcare, striving to deliver an exceptional standard of care
We comprise several hospitals, health centres, a nationally accredited education provider and a world-class research institute
We are a nationally accredited, hospital-based Registered Training Organisation - the only one of its kind in Queensland
We are part of a collaborative research institute with The University of Queensland and founding partner of the Translational Research Institute
Health . Education . Research . Foundation
Mater Education is excited to announce the launch of three Communication and Engagement courses, aimed at developing confidence, communication and training to help you excel in your role.
The practical, evidence-based courses; Your Resilience Roadmap, Building a Customer Service Mindset and High Value Conversations, each focus on a core set of skills to increase personal efficiency, improve consumer satisfaction, mitigate risk, and increase staff capability and engagement.
Each course has been developed and delivered by Mater’s very own internal learning and development educators, who train thousands of Mater staff every year. The educators bring a wealth of experience in coaching large organisations and implementing transformational cultural shift for the better.
Donna McGrane, Director of Corporate Learning and Organisational Development, has been heavily involved in the establishment of these courses both internally and now, externally for the first time.
“In a healthcare setting particularly, it is incredibly important that staff feel they can manage high-stress situations, provide excellent customer service and openly communicate with co-workers. We are so proud to now be able to offer these courses to the market, and help implement these skills to more individuals and workplaces.”
“Since their inception at Mater, we have seen a significant cultural shift, where staff feel empowered and confident. Each course teaches skills that not only apply to participants professionally, but personally too. We want to equip our participants with the right tools to communicate and engage effectively with those around them.”
At Mater Education, we are dedicated to supporting health and community care organisations by developing and delivering tailored education to help strengthen staff capability and satisfy knowledge gaps. Click here to explore our new courses and find how you or your workplace could benefit.
07 3163 1524
07 3163 6142
World Parkinson's Day is celebrated on April 11 to create awareness about the long-term degenerative disorder. It is estimated that about four people per 1 000 people ...
Finding a high-quality residential aged care facility for a family member can feel overwhelming. But you don’t have to do it alone. A personal aged care consultancy ...
Mater at Home shares five simple yet safe balance and strength exercises for older adults. Reduce the risks associated with a fall by improving your coordination and ...
Senior Gastroenterology Dietitian Peter Collins and Senior Surgical and Oncology Dietitian Chloe Jobber broke down each of these methods explaining how they work ...