Volunteers like Ron Howick exemplify what volunteering is all about.

After three years’ greeting patients and visitors on arrival at Mater Private Hospital Redland, his genuine kindness is a powerful antidote for those going through a tough time.

“The hospital can be an alien environment. When patients arrive, they don’t always know what the outcome will be, so they arrive with a lot of hope but also concerns and nervousness,” Ron said.

“By showing comfort and support, I can help break the ice and make people feel more relaxed,” he said.

Ron is one of around 550 people who donate their time each week to helping Mater patients.

Senior Manager of Mater Volunteers South East Queensland Judy Johnson said each one works alongside staff to enhance the patient and visitor experience.

They also extend the capacity of staff by giving them back time for clinical care.

“Observing the kindness between strangers warms my heart; the generosity of volunteers giving their time to support our patients is inspiring and watching volunteers’ self-confidence grow in their roles is rewarding,” Judy said.

From Patient transport drivers, ward nannies, wayfinding ambassadors, patient simulation volunteers, foot massagers, admin supporters—the list of roles and responsibilities is extensive.

Collectively, our volunteers fill around 700 shifts per week, which equates to thousands of hours of service.

“Every day is different; every volunteer has their own unique story. And listening is an act of generosity!” she said.

Throughout National Volunteer Week we are celebrating those who donate their time to the service of others, which exemplifies our Mission and Values as one of the most selfless acts anyone can become involved in.

If you’d like to learn more about volunteering at Mater head to the webpage or email volunteers@mater.org.au. And please, you can watch our message of thanks below.