Your specialist doctor will organise your admission with the hospital. You will be called by our administration team regarding your personal finance details, and/or by our preadmission nurses to discuss your clinical details. You will be contacted approximately 48 to 72 hours before your planned admission by one of our hospital administration team members. During this call they will confirm your personal details and provide you with an estimate of any excess or hospital expenses not covered by your private health insurance.
Additionally, one of our preadmission team members will contact you to talk about your procedure and complete a nursing assessment and health history interview. This allows you to ask any questions about your upcoming hospital stay and for our staff to ensure we have all the relevant details we need.
Before we can confirm your admission, you must complete the following pre-admission form. Please complete both sides and return it to the hospital where you will be admitted at least seven days before admission. Click here to complete the form.
If you have any further questions, please contact us for further information.
To help make your stay as pleasant as possible it is important that you bring the following items with you on your day of admission:
- All information from your doctor including letters, requests and a consent form if you have this.
- All your current medications in their original packet and any current prescriptions you have. You will need to discuss all your current medications, including over the counter medications and natural remedies with your specialist doctor so they can determine if you need to stop taking them before your hospital admission.
- All x-rays and scans relating to your current medical condition.
- Private health insurance details, Medicare card, DVA card, Safety Net card, Pensioner card, authority to admit from WorkCover, pharmacy card, health benefits card, as needed.
- Your credit card or other method of payment.
- A certified copy of your power of attorney or advanced health directive, if you have one.
- Comfortable clothing that is not too long or loose. If you are staying overnight please also bring sleepwear and toiletries.
- Any personal items you normally use such as prescription glasses, walking aids and hearing aids.
- Comfortable, low-heeled and non-slip shoes that fit you well.
- If you use a CPAP machine please bring this with you, along with any medical documents relating to your sleep apnoea or CPAP machine. This is still necessary even if you are not staying overnight in hospital.
- A small amount of money for incidentals.
- Electronic devices such as a mobile phone or other smart devices.
Please do not bring any valuables with you to hospital.
Mater provides apartment style accommodation for family members of patients staying with us for extended periods. Please contact our administration team to learn more about our serviced apartment accommodation.
The hospital is also within walking distance of a number of different accommodation options on the Bruce Highway, and there is a range of affordable hotels, motels and self-contained apartments just a short drive from Rockhampton City Centre.
Parking is available onsite via Spencer Street and Jessie Street, however it can become busy during peak periods. Public parking is also available in adjacent streets; please take note of the relevant parking times and restrictions when you park.
Mater Private Hospital Rockhampton is located a short five-minute drive from Rockhampton airport. Services to Rockhampton from Brisbane run daily, and you can check schedules via Qantas.com or virginaustralia.com.
Taxi and bus transportation is widely available throughout Rockhampton. Ask at reception if you would like a taxi ordered on your behalf.