MHCP supports people from multicultural backgrounds who have complex health and wellbeing needs.
MHCP offers a care coordination service to enhance the health and health literacy of people from multicultural backgrounds with complex health needs. The program seeks to increase a patient’s connection between their primary care provider and tertiary and/or community services, and their understanding of the health system.
The team includes clinical nurses, a social worker and program staff who work in partnership with the patient, their community GP and other health and community services.
Services offered are informed by an initial assessment, and may include short term engagements, joint goal setting and longer term (up to 12 months) care coordination and advocacy support. Services will be delivered in general practice, remotely, or at a location suitable to the patient.
Additionally, a collaborative with partner organisations will work to address systemic barriers to accessing healthcare for the target patient population. Partners include:
- Children’s Health Queensland
- Metro South Health
- Metro North Hospital and Health Service
- West Moreton Health
- Strategy, Policy and Reform Division, Queensland Health
- BSPHN – Brisbane South Primary Health Network
- BNPHN – Brisbane North Primary Health Network
This new program is currently funded to 30 June 2024 by Queensland Health as part of the Connected Community Pathways program.
MHCP builds on the successful M-CHooSe Pilot that was delivered by Mater Refugee Health Service across 2020 and 2021. Evaluation of this pilot program can be found here.