Facilities

There is a café  located at Mater Private Hospital Rockhampton that caters to patients, visitors and staff.  It provides a wide range of snacks, meals and hot and cold beverages.

The  Chapel is available at Mater Private Hospital Rockhampton for all people to access for their own quiet time and reflection.

Mater’s Pastoral Care Practitioners are also available to provide emotional and spiritual support. Find more information on our pastoral care service here.

Patients are encouraged to bring their own personal electronic devices to hospital, whether that’s a mobile phone, tablet or laptop.  From any Wi-Fi enabled device, patients and their family can access a free Wi-Fi service while they are at hospital.

Effective communication between patients and staff is important. Interpreter services are available and can be organised by the nurse caring for you.

Pathology services are supplied by multiple providers who attend each hospital (i.e. QML, Sullivan & Nicolaides). Your doctor will let you know of their preferred provider for you to use. Charges for pathology will be billed separately by the individual provider.

Medications for inpatients of  Mater Private Hospital Rockhampton are supplied by the pharmacy located in the foyer. They will dispense new medications prescribed to you during your stay, and ensure you are supplied with the required medications on discharge. Charges for medications dispensed during your admission and on discharge that are not covered by your health fund will be billed to you and are payable on discharge from the hospital.

To ensure your medications are managed safely while in hospital, a Mater pharmacist is available to review medications that you have been taking at home. Please ensure that you have all your medications with you in their original containers and any current prescriptions. Or, if you take many regular medications, please request a medication list from your local pharmacy and bring this too.

During your stay your specialist doctor may ask you to stop taking your regular medications or prescribe additional medication as part of your treatment plan. For this reason, medications that have been put into a dosette box or Webster pack cannot be used while you are in hospital. New supplies are required to ensure your safety.

I-MED Radiology provides inpatient radiology services. Charges for radiology or imaging services performed during your hospital admission will be billed separately.