Mater volunteers contribute their unique skills and life experience across all areas of the organisation including our hospitals and non-clinical departments.
Whether it’s offering companionship and support, a cup of tea or a foot massage, escorting people to their destination or providing administrative support, each volunteer role contributes directly to making sure patients and their families have an exceptional experience at Mater.
Our volunteers are a multicultural group from diverse social and professional backgrounds. Finding the ‘right’ role for you is important to us. We will work with you to find a role that suits you and also meets the needs of the organisation.
Volunteering requirements
Due to the clinical environment, mandatory safety requirements and the changing nature of volunteer work required at our hospitals, all volunteers must be able to:
- work independently with limited supervision
- read and comprehend basic safety signs and instructions
- undertake annual mandatory health and safety training (a number of online modules—IT support available)
- communicate clearly and follow instructions
- be independently physically mobile.
Become a Mater Volunteer today!
Attend a phone or face to face interview with a Volunteer Recruitment Coordinator, who will work with you to find the ‘right’ role that matches your skills and experience.
Contact your local Volunteer Coordinator
South East Queensland
Including South Brisbane, Redland and Springfield hospitals
Level 3, Kelly Building
Raymond Terrace
South Brisbane, QLD, 4101
P: 07 3163 8599
Bundaberg
Rockhampton
31 Ward Street
Rockhampton, QLD, 4700
P: 07 4931 3313
Mackay
Townsville
More information
Time commitment
- All volunteers are asked to commit for a minimum period of four months.
- Volunteers must be available to attend a regular weekly shift of three to four hours, scheduled on the same day and time each week. Shifts typically occur between 7am and 4pm, Monday to Friday.
- Event volunteer roles are available at different times throughout the year on weekends supporting Mater Foundation events.
Age requirements
You must be 18 years or older and not currently undertaking Year 12 to volunteer at Mater.
Training
All volunteers will be given an orientation handbook and must complete online safety modules before starting. On-the-job training is also provided as well as specialist training for some roles.
Immunisations
All volunteers who are placed in a patient-contact role will be required to undertake a blood screen followed by any required immunisations, or provide evidence of existing immunisations. The immunisations required before starting as a volunteer are: mumps, tetanus, rubella, measles, hepatitis B, varicella (Chicken Pox) and pertussis (Whooping Cough). This process will be facilitated and covered by Mater where possible.
Student volunteers
Mater Volunteers welcomes university students and continuing education students to our volunteer program. The minimum time commitment is one, three to four hour shift per week (same day and time) for four continuous months of volunteer service. We do not offer structured work experience programs.
Background checks
All Mater Volunteers are required to obtain a National Criminal History Check and must be eligible to obtain a Blue Card (working with children check). Volunteers are also required to provide two personal referees. Driving roles require a Traffic History Check and signed Driver Declaration form in addition to the above. Mater will facilitate these application processes and cover costs if required.
Benefits
As a Mater volunteer you will have the opportunity to make new friends, build confidence and be part of a community of people who give their time to help others. You will also receive:
- free parking, uniforms and a light meal
- professional and personal support from our dedicated team of coordinators
- ongoing training
- awards and certificates to recognise your contribution
- invitations to social events throughout the year.