Specialist advice in 3 days
Mater Queensland eConsultant offers a ‘Request for Advice’ (RFA) service to support GPs wanting access to specialist cardiology, dermatology (adult and paediatric), endocrinology, haematology, nephrology, neurology, obstetric medicine and respiratory and sleep medicine.
This is not a referral to Mater but is a request for timely clinical advice which may eliminate the need for a specialist face-to-face outpatient consultation.
The service uses the Consultmed digital platform and is asynchronous. GPs will receive feedback from the Mater Queensland eConsultant team within 3 business days.
Mater Queensland eConsultant is easily accessed via Consultmed. Instructions for set-up can be found below.
How Mater Queensland eConsultant works
To access the RFA service GPs should follow the following steps:
- Create a Consultmed account (instructions below)
- Click here for full instructions about how to log a RFA
- Ensure that you:
- Complete the clinical assessment by providing relevant medical, psychosocial, family history, current medications, investigations and allergies
- Upload relevant files e.g. pathology, imaging or other correspondence
- Include 1-2 specific questions for the specialist
- Send
- For further instructions, please watch a recent webinar presented by Professor Claire Jackson.
Contact Consultmed for help with setup at consultmed.co/contact/
Tips to get started with Consultmed
- Healthcare providers should create individual Consultmed accounts to comply with data privacy and security standards. Shared email logins cannot be used.
- Practice Managers can create their own Consultmed accounts and invite GPs to join their practice and manage user access. See the Admin Portal Quick Reference Guide to help you with these steps.
- Consultmed integrates with the below Practice Management Systems (PMS):
Best Practice (PMS) | Connect with Consultmed through Halo Connect. Once your Practice Manager has created a Consultmed account and completed the setup, all GPs in your practice can access the platform with integration at the server level. | BP Halo Connect Installation Guide | Best Practice setup video |
MedicalDirector Clinical | Consultmed is available through the sidebar widget. The system is pre-installed and only needs to be set up once by each GP. The widget appears on the right side of your screen and can be pinned so it stays visible whenever you’re working. | MedicalDirector Clinical Installation Guide | MedicalDirector Clinical setup video |
- Not using one of the PMS listed above? You can still create an account and send advice and guidance requests directly through the Consultmed webapp.
Meet our Mater Queensland eConsultant specialists
- Cardiology - Dr Alex Dashwood
- Dermatology (adult) - Associate Professor Jim Muir
- Dermatology (paediatric) - Dr Asoka Herat
- Endocrinology - Professor David McIntyre and Dr Julian Pavey
- Geriatric Medicine - Dr Paul Varghese
- Haematology - Dr Heshani Mediwake, Dr Naadir Gutta and Dr Jenny Wang
- Immunology - Dr Daman Langguth
- Infectious Diseases - Dr Jill Parkes-Smith
- Nephrology - Dr Vishwas Raghunath
- Neurology -Dr Andrew Swayne and Dr Reuben Beer
- Obstetric Medicine/Medical Complications of Pregnancy - Professor David McIntyre, Dr Jilly Parkes-Smith, Dr Julian Pavey and Dr Vishwas Ranghunath
- Respiratory and Sleep Medicine - Dr Olivia Dixon
Are there other specialties that you would use an eConsultant for? You can let us know by completing the GP close out survey when using Queensland eConsultant or email econsultant@mater.org.au
Contact us
For further information, or for help setting up, please contact the Mater Queensland eConsultant team.