What is a Specialist Outpatient appointment?
Your outpatient specialist appointment is to see a member of the specialist clinical team about your condition, without being admitted into hospital.
You may have an outpatient specialist appointment before and/or after an admission to hospital (if an admission is required).
Who will my appointment be with?
Your appointment will be with a clinical specialist, which could be a medical officer, nurse or allied health professional. Our specialist clinics are made up of multi-disciplinary teams who work together to deliver the best possible healthcare to our patients.
You may also have an x-ray or other tests during your appointment.
Contacting Specialist Outpatients
Please contact us by phone on 07 3163 3000 between 7.30am and 5pm Monday to Friday, or email us if:
- Your details change.
- You no longer want or need to have this appointment at Mater.
- You are unavailable for any period of time.
- You would like to register as a ‘Short Notice’ patient if a cancellation occurs.
Bring the following items with you to your appointment
- Medicare card
- Pension card / Healthcare card / DVA card
- List of current medications (prescription, over the counter and herbal medicine)
- Your appointment letter
- Any relevant test results, reports and medical scans such as x-rays, scans or ultrasounds
- Glasses, hearing and mobility aids
- Your GP contact details
- Refreshments
- Any specific tests or materials requested in your appointment letter
- Reading materials or quiet activities
- A list of any questions that you wish to ask the specialist
Support person
You are welcome to bring a support person to the appointment.
In most situations, for patients under 18 years of age, the parent or guardian will need to attend the appointment.
If you are attending the ophthalmology (eye) clinic you may not be able to drive home. Please bring a support person or plan alternative transport.
How do I get to my appointment and where do I go?
Mater Specialist Outpatient Clinics are held at Mater Hospital Brisbane (South Brisbane) and Mater Private Hospital Springfield.
Please refer to your SMS/confirmation letter for the specific hospital location of your clinic, and if you have a letter, remember to bring this with you on the day of your appointment.
If you require directions when you arrive at either hospital, please go to the information desk.
Mater Hospital Brisbane
Car travel
For information on accessing Mater Hospital Brisbane by car, view the directions below.
Parking
Hancock Street Car Park P1 and Mater Hill West Car Park P4 are the best options for your specialist outpatient appointment.
Bus travel
Mater Hill Bus Station is directly across the road from the hospital.
Train travel
South Bank Station is the nearest station and about a 10-15 minute walk.
Mater Private Hospital Springfield
Car travel
For information on accessing Mater Private Hospital Springfield by car, view the directions below.
Parking
For information about Mater Springfield Car Park, including cost, view the link below.
Bus travel
For information on travelling to Mater Private Hospital Springfield by bus, view the link below.
Train travel
A train to Springfield Central is available, with the 528 bus departing the station regularly.
What if I can't make my scheduled appointment?
If you cannot make your scheduled appointment, it is important that you contact Specialist Clinics on 07 3163 3000 as early as possible before the scheduled appointment time.
Please be aware
If you do not attend your scheduled appointment without letting us know, you will need to return to your referring doctor to request a new referral.
Will I need to pay?
Medicare eligible patients receive publicly funded care with no out of pocket expenses. If you are not a Medicare eligible patient, or if you wish to explore other options, please contact us on 07 3163 3000 during business hours.
What do I need to do for my Video call (Telehealth) appointment?
For a comprehensive overview, including step-by-step guides to connect to your video call appointment, please visit the link below.
