We are an iconic provider of hospital-based healthcare, striving to deliver an exceptional standard of care
We comprise several hospitals, health centres, a nationally accredited education provider and a world-class research institute
We are a nationally accredited, hospital-based Registered Training Organisation - the only one of its kind in Queensland
We are part of a collaborative research institute with The University of Queensland and founding partner of the Translational Research Institute
Built on a foundation of clinical excellence we are committed to safe, compassionate care that is quality focused, technologically advanced, and customised to meet the needs and lifestyle of all patients.
The Room Service menu is comprehensive and offers patients delicious meal options that cater to every taste, and are clinically suitable to meet individual dietary requirements.
Mater Private Hospital Brisbane was the first private hospital in Australia to offer hotel-like Room Service to patients and it has been expanded to other Mater hospitals. Meals are freshly prepared, ordered at your convenience (between 6.30 am and 7 pm) and delivered directly to your room within 45 minutes.
Our innovative room service initiative has been recognised by the Private Hospitals Association of Queensland for significantly lowering food wastage and improving patient outcomes.
Room service is available and offered at a number of Mater facilities including:
On admission you will be assessed by Mater staff to determine if Room Service via self-ordering will be appropriate for you after your treatment, and if not, assistance will be arranged for you with the Room Service Assistants who will order your meals for you after discussion with yourself; and/or clinical staff.
If self-ordering is determined as the most appropriate for you - you will be required to order all meals using the Room Service system. Simply by using the bedside telephone and dialling 3663; meals can be ordered between the hours of 6.30 am and 7 pm and a menu is available at the bedside for your reference. You can expect your meal to be delivered within 45 minutes.
Alternatively family members or carers may place an order on your behalf by dialling our Room Service Representative on 07 3163 3663 during service hours.
Your clinical needs and dietary requirements will be taken into consideration and meals provided accordingly.
If you require further information, speaking to your care team and they will be able to assist you.