We are an iconic provider of hospital-based healthcare, striving to deliver an exceptional standard of care
We comprise several hospitals, health centres, a nationally accredited education provider and a world-class research institute
We are a nationally accredited, hospital-based Registered Training Organisation - the only one of its kind in Queensland
We are part of a collaborative research institute with The University of Queensland and founding partner of the Translational Research Institute
You may be leaving hospital, however the care we provide doesn't stop here. Mater is there for you if you require further healthcare support when you are discharged. We want to ensure that your healthcare and quality of life improves when you are at home.
Your healthcare team will determine when you are ready to be discharged and discuss any discharge requirements with you. If you have stayed overnight you should be prepared to leave the hospital before 10 am on the day of your discharge. You will be provided a discharge summary when leaving the hospital. If required, additional patient care information will also be provided.
We advise you to plan ahead for your discharge as much as possible. If you believe you will require assistance once you arrive home, please do not hesitate to alert our staff. Should you require in-depth discharge planning, Mater Private Hospital Brisbane nursing staff will arrange for a discharge coordinator to assist with your needs.
Hospital charges can include accommodation, use of theatre, prostheses and essential pharmacy items for your care. Charges can vary depending on the treatment required, length of stay, prostheses provided, accommodation category and individual private health insurance contracts.
Hospital costs do not include non-hospital or medical provider costs, such as your doctor, anaesthetist, pathology, phone cards and X-ray. Additional charges may also include allied health and the hire of physical aids. If you have any questions about your hospital fees and charges, including medications, please contact your health fund insurer directly to discuss any out of pocket expenses prior to your admission.
All known hospital costs (other than those covered by contracted insurers) are payable on admission. They may be paid in cash (Australian dollars), by most credit cards, money orders or travellers cheques. The hospital also has EFTPOS facilities, however, it is a no cash-out service. If any additional patient costs arise because of your stay, you are required to pay these prior to, or on, discharge.
If you have any questions about hospital accounts please contact our staff on telephone 07 3163 1016 between 8 am and 5 pm weekdays (excluding public holidays).
It’s important to us that all patients go home with adequate care and assistance if required. If you believe you will require assistance once you arrive home, please do not hesitate to alert our staff. Should you require in-depth discharge planning, your nursing staff will arrange for our discharge coordinator to assist you.
If you have any questions relating to your surgery after you have been discharged from hospital please contact your specialist.
If you experience a medical emergency after your discharge, which you believe is related to your surgery, please telephone Mater Private Emergency Care Centre on 07 3163 1000 or Emergency Services on 000.
Mater Pathology provides an efficient and fully bulk-billed home collection service for all patients throughout Brisbane, Ipswich and northern Gold Coast. To book a home collection or for further information please telephone 07 3163 8500.