We are an iconic provider of hospital-based healthcare, striving to deliver an exceptional standard of care
We comprise several hospitals, health centres, a nationally accredited education provider and a world-class research institute
We are a nationally accredited, hospital-based Registered Training Organisation - the only one of its kind in Queensland
We are part of a collaborative research institute with The University of Queensland and founding partner of the Translational Research Institute
Our staff understand that coming to hospital can be an unsettling experience, and therefore it’s our aim is to provide a high level of support and exceptional care, from pre-admission through to discharge.
Your specialist doctor will organise your admission with the hospital and one of our preadmission team members will contact you to discuss your upcoming hospital stay. You will be contacted approximately 48 to 72 hours before your planned admission by one of our hospital administration team members. During this call they will confirm your personal details and provide you with an estimate of any excess or hospital expenses not covered by your private health insurance.
Additionally, one of our preadmission team members will contact you to talk about your procedure and complete a nursing assessment and health history interview. This allows you to ask any questions about your upcoming hospital stay and for our staff to ensure we have all the relevant details we need.
Before you come to hospital it is important that you discuss the consent process for your procedure with your specialist doctor. You and your specialist doctor are required to complete the hospital consent form included in this booklet. Your specialist doctor’s office will return the signed form to the hospital before your admission date.
Location details for Mater Private Hospital Springfield can be found on our location page.
To help make your stay as pleasant as possible it is important that you bring the following items with you on your day of admission:
Please do not bring any valuables with you to hospital, however there is a security safe at each bedside if required.
Your specialist doctor will let you know if your admission to hospital will be as a day patient or if you will need to stay overnight or longer. Please check in with our friendly front reception staff in the main foyer on level 2 of the hospital. When you check in staff will confirm your details, assist you to complete any required paperwork and direct you to the appropriate patient care area.