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Mater / In an emergency

In an emergency,
call Triple Zero (000) and ask for an ambulance.

When the paramedics arrive they will assess you and decide on the best course of action. This may include taking you to the nearest emergency department or treating you at the scene or you may be asked to visit your general practitioner (GP).

Mater has two emergency departments located at its South Brisbane campus open 24/7, and three regional emergency care centres in Townsville (open from 7 am to 10 pm), Rockhampton (open from 7 am to 11 pm) and Mackay (open from 8 am and 10 pm), 7 days a week.

If it’s not an emergency, call 13 HEALTH (13 43 25 84). Qualified staff are available 24 hours a day. They will advise you on what to do and if you need to go to a GP, pharmacy or emergency department.

General Practioners (GPs)

GPs can treat many conditions including removing stitches, sprains and strains, bites and stings, viruses or infections, eye injuries, and prolonged illness or injury.  If it isn't an emergency, consider visiting your GP for advice and assistance.

Mater Pharmacy

Pharmacies can help with conditions such as cold and flu symptoms, skin conditions and irritations, minor or mild allergy symptoms, headaches, diarrhoea or constipation, or sleeping problems.

Learn more