Your specialist doctor will organise your admission with the hospital. You will be called by our administration team regarding your personal finance details, and/or by our preadmission nurses to discuss your clinical details. You will be contacted approximately 48 to 72 hours before your planned admission by one of our hospital administration team members. During this call they will confirm your personal details and provide you with an estimate of any excess or hospital expenses not covered by your private health insurance.
Additionally, one of our preadmission team members will contact you to talk about your procedure and complete a nursing assessment and health history interview. This allows you to ask any questions about your upcoming hospital stay and for our staff to ensure we have all the relevant details we need.
To help make your stay as pleasant as possible it is important that you bring the following items with you on your day of admission:
- All information from your doctor including letters, requests and a consent form if you have this.
- All your current medications in their original packet and any current prescriptions you have. You will need to discuss all your current medications, including over the counter medications and natural remedies with your specialist doctor so they can determine if you need to stop taking them before your hospital admission.
- All x-rays and scans relating to your current medical condition.
- Private health insurance details, Medicare card, DVA card, Safety Net card, Pensioner card, authority to admit from WorkCover, pharmacy card, health benefits card, as needed.
- Your credit card or other method of payment.
- A certified copy of your power of attorney or advanced health directive, if you have one.
- Comfortable clothing that is not too long or loose. If you are staying overnight please also bring sleepwear and toiletries.
- Any personal items you normally use such as prescription glasses, walking aids and hearing aids.
- Comfortable, low-heeled and non-slip shoes that fit you well.
- If you use a CPAP machine please bring this with you, along with any medical documents relating to your sleep apnoea or CPAP machine. This is still necessary even if you are not staying overnight in hospital.
- A small amount of money for incidentals.
- Electronic devices such as a mobile phone or other smart devices.
Please do not bring any valuables with you to hospital.
Free 24-hour parking is available at the hospital including disabled and five to 15 minute parking zones. Parking is accessed via Bourbong Street and Hope Street. We are located eight minutes (4.9 km drive) from Bundaberg Airport and approximately three minutes (1.6 km drive) from the railway station.
You can check local flight schedules via qantas.com.au or virginaustralia.com and train schedules via queenslandrailtravel.com.au
To view the Bundaberg bus timetable, click here
To book a taxi call the Bundaberg Cab Company on 131 008 or 07 4151 2345. Or you can ask at reception if you would like us to order a taxi on your behalf.
Mater Private Hospital Bundaberg is located a short 8 min drive (4.9km) to Bundaberg Airport. You can check schedules via Qantas.com or virginaustralia.com. The hospital is approximately a 3 min (1.6km) drive to the railway station. Ask at reception if you would like a taxi ordered on your behalf.
To book a taxi call the Bundaberg Cab Company on 131 008 or (07) 4151 2345. To view the Bundaberg bus timetable, click here.
Mater House accommodation provides units that are conveniently and securely located within the grounds of our hospital; providing a comfortable, welcoming and convenient place for patients, carers, family and friends of patients to stay.
We offer the following accommodation:
- 2 x 3 bedroom family units (accommodate up to 6 people)
- 2 x 2 bedroom units (accommodate up to 4 people)
- 7 single bedroom units that accommodate up to 2 people
- 1 single bedroom disability unit.
Bookings can be made in advance and must be confirmed two days prior to the stay. If accommodation is no longer required, please notify us as soon as possible.
Your accommodation receipt may be claimable for those eligible for financial assistance from The Department of Veteran’s Affairs or Queensland Health’s Patient Travel Subsidy Scheme (you will need to contact your nearest public hospital to see if you are eligible). Some health insurance funds may also provide financial assistance for accommodation.
Before we can confirm your admission, you must complete the following pre-admission form. Please complete both sides and return it to the hospital where you will be admitted at least seven days before admission. Click here to complete the form. If you have any further questions, please contact us for further information.