Novel Coronavirus (COVID-19)

Mater is working alongside other hospitals in Queensland to provide a coordinated response to the COVID-19 pandemic. As this situation evolves some of the services and inpatient care at the Mater South Brisbane campus are temporarily relocating. If you are a patient or visiting a patient and are not sure where to go, please call 07 3163 8111 and we will do our best to help you. Please be aware that to ensure the safety and wellbeing of our staff, patients and the community all Mater hospitals have placed restrictions on visitors to minimise the exposure risk to COVID-19. 

Find out more

In response to the COVID-19 pandemic and to ensure the safety of patients, staff and the community, all Mater hospitals will apply the following restrictions for visitors for the immediate short term:

  • Maternity services will permit only one partner or support person.  This includes Birthing Suite, Pregnancy Assessment Centre, Mater Centre for Maternal Fetal Medicine, antenatal clinics and all wards.  Unfortunately, siblings will not be able to visit during this time and we recommend that grandparents and elderly, who are most at risk, are not this support person. 
  • Maternity services will permit only the mother plus one partner or support person to visit.  Unfortunately, siblings and grandparents will not be able to visit during this time. 
  • General wards will permit only one visitor at a time and only during visiting hours

We do ask, if you have any flu-like symptoms which include a fever or cough, please avoid visiting family or friends in hospital.

In addition to these measures, Mater staff will intervene where they feel that visitor numbers or access is increasing risk to patients and/or staff. As always, Mater staff will aim to be sensitive to cultural and emotional needs during this time but must prioritise safety.

We ask that the community is mindful of the changes outlined above in the context of patient and staff safety. Mater will aim to resume normal visiting arrangements as soon as possible.

General information for your visit

Visitors are encouraged to telephone the patient to schedule a time for a visit. Patients participate in a rest period every day, and visitors are not permitted to visit the wards during this time. All telephone calls are diverted to staff during this time.

Here is a guide for all visitors to abide by when they visit a patient at Mater:

  • Please phone ahead to ensure it’s a convenient time to visit
  •  Do not visit the patients if you are unwell—experiencing symptoms or have been diagnosed with a sickness
  • Use the sanitising gel at the dispensers located at each hospital before and entering the patient’s room
  • Do not visit during rest periods
  • Keep noise to a minimum
  • Be respectful of the privacy of other patients

Visiting hours

For visiting details find our more here: