Visitor restrictions
Visitor restrictions have been lifted across all Mater Hospitals. Mater welcomes all visitors to our facilities including children under the age of 16, however we will exclude anyone who;
- is unwell
- has been diagnosed with COVID-19 or asked to quarantine
- has returned from overseas in the last 14 days (excluding safe travel zone countries)
- has had contact with a person with COVID-19 in the last 14 days
- has visited a COVID-19 hotspot in the last 14 days or since the hotspot was declared (whichever is shorter)
- has been tested for COVID-19 and are waiting to receive the results
- has COVID-19 symptoms of fever (37.5 degrees or more), cough, shortness of breath, sore throat, loss of smell or taste, runny nose, diarrhoea, nausea, vomiting or fatigu
Visitors should always:
- wash their hands before entering and leaving the hospital
- stay 1.5 metres away from others where possible
- stay in the patient’s room, outside or in a specific area (avoiding communal spaces)
- stay away when unwell
- follow requests from the hospital to help keep staff and patients safe.
Please refer to our hospital pages to view each hospital's visiting hours.
Please note health screening requirements remain in place for anyone entering any of our hospital facilities and records of all visitors are still required to be kept.
To make the health screening and entry approval process quicker and more efficient for all patients and visitors , Mater has introduced a digital app across all buildings in the South Brisbane campus.
The COVID-19 Visitor Entry App allows you to digitally access and complete the screening questionnaire and gain approval for entry. If entry to a Mater hospital is approved, you may enter until 11.59 pm that same day.
The app is accessible by scanning a QR code via mobile phone which has been made available at hospital entrances along with clear instructions for use. Should you wish to gain approval for entry prior to your arrival at our South Brisbane campus, you can access the health screening questionnaire through the app via this link.
For any visitors without a smart mobile, a manual screening and sign in process will remain at each entry point.
Mask wearing at Mater
The Chief Health Officer has confirmed that surgical face masks are no longer required to be worn when entering a hospital.
However, you are encouraged to wear a mask and wear it wherever you cannot socially distance. Masks will still need to be worn inside airports and on planes, as per Commonwealth directive.
Children under 12 do not need to wear a mask, nor those with a physical condition or illness that makes wearing one unsuitable.
We appreciate your support through these changes to keep our most vulnerable patients safe.
COVID-19 Testing
If you are required to present for COVID-19 testing, you can find a list of COVID-19 testing centres on the Queensland Government website. You can also attend the Mater Pathology COVID-19 testing centres at the following locations, if you have a GP referral form:
- Mater Pathology Cleveland
46 - 50 Middle Street
10 am to 2 pm Monday to Friday, closed Saturday and Sunday
- Mater Pathology Coorparoo
Cnr Old Cleveland Road and French Street
7 am to 5 pm Monday to Friday (closed 12.20 pm to 1 pm), 7 am to 11 am Saturday, closed Sunday
- Mater Pathology Yamanto
512-514 Warwick Road
7 am to 5 pm Monday to Friday (closed 12.20 pm to 1 pm), 7.30 am to 11.30 am Saturday, Sunday closed.
Queensland restrictions
For the latest information on the Greater Brisbane restrictions, please visit the Queensland Government website for a list of frequently asked questions. For restrictions placed on the rest of Queensland (outside of Greater Brisbane), please visit this link.